Terms & Conditions


NWAHC Websites As of August 2021

The Northwest Airlines History Center (NWAHC) makes this website, and the services and goods offered through this website, available to you on the following terms and conditions. If you view this website, order goods or services through this website, or access the features of this website, you accept these conditions. Furthermore, goods and services purchased or accessed through this website may be subject to additional or differing terms, conditions, and agreements which will be presented for you to review and accept or decline at the time you purchase or access the goods and services.



The NWAHC Privacy Policy applies to your interactions with this site. You should review the Privacy Policy by following the link at the bottom of this page.


Copyright and Trademarks

The NWAHC or its content suppliers and third-party affiliates own all of the content displayed on, incorporated in, or offered through this site. The compilation of content on this site is the exclusive property of the NWAHC and is protected by US and international copyright laws. Trademarks, service marks, graphics, logos, page elements, icons, scripts, service names used on this site are either expired trademarks or service marks (collectively, "marks") or trade dress of the former Northwest Airlines, Inc. and its subsidiaries and predecessors, or have been permitted by Delta Air Lines for us to use.


License and Site Access

We grant you a personal, non-exclusive, non-transferable, limited, and revocable license to view the website subject to these terms and conditions of use. You may access or use the website on such software, personal computers, and/or devices as authorized by us. You are not permitted to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. You may not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit this site or any portion thereof for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any of our marks, logos, or other proprietary information (including images, text, page layout, or form) without express our written consent. You may not use any meta tags or any other "hidden text" utilizing our name or marks without our express written consent. Any unauthorized use terminates your permission or license to use this site. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of www.northwestairlineshistory.org so long as the link does not portray the NWAHC, or its products or services in a false, misleading, derogatory, or otherwise offensive manner.


Changes to Terms and Access

We reserve the right to amend, modify, revise, and restate, at any time and from time to time, the terms and conditions, without notice. Your use of this website binds you to any amended, modified, revised, or restated terms and conditions. We recommend that you periodically review the terms and conditions, as they are subject to change. We reserve the right, without having to give prior notice, to change, discontinue, restrict or prevent access to, this website or to any portion or feature thereof. Your access and use may be periodically interrupted for any reasons or actions that we may elect to take in our absolute and sole discretion, or due to events beyond our control.



It is our intention that this website follows Accessibility Guidelines. Our shopping pages are hosted on Shopify, and our content pages on WordPress: both can display at various resolutions and on mobile devices. If you experience any difficulty using our website please contact customer service at (952)698-4478 or email us at skyshop@northwestairlineshistory.org.

Many documents on our website are in PDF format which means they can be viewed using Adobe Reader. This software is available free of charge from the Adobe Website. All PDF documents on this site will open in a new web browser window. After viewing or printing the document, you can close the new web browser window by using the close button at the top right hand corner.

Adobe also offers other useful resources and tools to aid the accessibility of PDFs. These can be accessed via the Access Adobe website, and include a text-only Adobe Reader download page and an online conversion tool for PDFs.


Your Account

In order to purchase goods and services from this site, you must complete the registration process. When you complete our registration process, you create an account with us ("Account"). Your Account may also include billing information you provide to us for the purchase of goods and services. You are solely responsible for all activity on your Account, the Apps, and for the security of your computer system. You may not reveal, share or otherwise allow others to use your password or Account or access the Apps. You agree that you are personally responsible for the use of your password and Account and for all of the communication and activity on this website and the Apps that results from use of your login name and password. You may not sell or charge others for the right to use your Account, or otherwise transfer your Account.


Product Information and Transactions

We make every attempt to ensure accuracy of pricing and information of products listed on the Site. We reserve the right to make a correction without notice if an error does occur. All prices displayed on the Site are in U.S. Dollars and are valid and effective only in the United States.

We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation.

All pictures, descriptions, and prices on the Site are subject to change. We maintain no responsibility for inadvertent errors. Please contact us within 30 days of noticing any discrepancy in pricing or other information. When placing an order with us, you agree to the price and terms indicated on the Site. Price differences related to past or future prices on the Site or other sites are not refundable. We do not price match. If a product listing is incorrect or it becomes unavailable, we reserve the right to cancel the order, regardless if it has been confirmed and/or your payment has been processed. If payment has been processed, we will promptly issue a credit or refund.

When you provide credit card information to us, you represent to us that you are the authorized user of the credit card and that you authorize us to charge your credit card for the price of any goods and services you order through this website. You agree to notify us promptly of any changes to your credit card account number, its expiration date and/or your billing address, and you agree to notify us promptly if your credit card expires or is canceled for any reason.

Where applicable, the NWAHC will collect sales tax on all orders based on tax laws set by taxing authorities for any city, state or country where such transactions are subject to tax. NWAHC will collect shipping fees. We may occasionally offer special promotions on the Site. We reserve the right to refuse or discontinue special offers without notice.


Links to Outside Sites

The Site may contain links to outside or third-party websites. Linked sites are governed by their own Privacy Policies and Terms of Use. The NWAHC does not endorse or assume any responsibility for use of those links or websites. Links are provided for convenience only.



We do not guarantee, represent, or warrant that your use of the Site will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Site will be accurate or reliable. You agree that from time to time we may remove the Site for indefinite periods of time or cancel the Site at any time, without notice to you. You expressly agree that your use of, or inability to use, the Site is at your sole risk. The Site and all products and services delivered to you through the Site are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.


Limitations on Liability

In no case shall the NWAHC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the services or any products procured using the Site, or for any other claim related in any way to your use of the Site or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Site or any content (or product) posted, transmitted, or otherwise made available via the Site, even if advised of their possibility. Not all states or jurisdictions allow the exclusion or the limitation of liability for consequential or incidental damages. In such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


Limitations on Responsibility

We accept no responsibility for user-caused damage and/or loss of parts due to operation or use of this website, any digital downloads purchased from it, or physical products ordered through it.



You agree to indemnify, defend, and hold harmless the NWAHC and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.


Applicable Law

The laws of the State of Minnesota will govern these Terms of Use without giving effect to any principles of conflict of law.

For questions about the Terms of Use please contact us at:

Northwest Airlines History Center

10100 Flying Cloud Drive, Suite A306

Eden Prairie, MN 55347-4016 USA

(952) 698-4478